Holiday Inn Resort Lake Buena Vista

Very nice large clean room, looked recently updated. Felt like a more expensive place. Really liked the Applebee's that was attached. Very nice large pool with alot of chairs available. Tiki bar at pool a plus.

Lack of coffee or anything in lobby. Hot tubs were large but just lukewarm with very weak jets, what a waste. Workout room lacking weights, just cardio equipment, some of them in disrepair. Lobby staff just barely doing thier job, did not make me feel welcome in the least.

Room was nice.

The hotel experienced a water main break between the street and the building before we checked in. The front desk clerk did not tell us about it until she completed checking us in. She said it will definately be fixed by 5:00 pm. It was not. They could not promise it will be fixed by any set time. As I was getting us out of our room to go find a hotel with water I watched 2 other front desk clerks check in 5 or 6 new customers. They did the same thing the woman that checked us in did. They made sure to get the guests signed in before telling them of the problem. Applebees had the foresight to pay a contractor and tap in to the fire hydrant for a temporary solution. I am a licensed plumber. This is a very easy thing to do in order to have water available. The hotel evidently was not willing to spend some money to keep the guests comfortable, and at the same time they were willing to take the guests money without giving them full disclosure. Very poor practice....

Rooms were clean and the shuttles to the parks were convenient

- Shuttle bus (included in services cost (around $11/night)) was not mentioned in the description on Booked.net - I got a room on the ground floor close to the pool. With the walls being extremely thin, we could here every single sound from the corridors... It was very noisy and extremely uncomfortable. I would highly recommend better sound proofing or at least isolating/separating the rooms from the corridors leading to the pool and the elevators. -The fact that the hotel's restaurant is Appelbee's is just a shame.

Everything, all was great all my family enjoy staying at Holiday Inn Resot and my kids have so much fun at the pool thank you.

Oversized room was nice! Lots of space for a family! Pool looked inviting, just did not have time to take a dip!

It was only 10 minutes from the event I was attending at Wide World of Sports.

No problems

I just read some great feedback & based on that i took a chance to live there with my kids. I am a happy customer will return to them. Its in great area near downtoen disney , food places , gas station, access to disney or other parks from the hotel. Near the main freeway so it was great experience.

it allowed pets which makes vacation easier

Only not that good for the location if you are not solely gonna enjoy the Disney

The pet fee of $40 a pet was rediculous, We won't inconvenience Holiday Inn's in the future.

Proximity to Disney World. Nice to have Applebees next door. Nice pool.

Difficult to get in and out of hotel - lots of traffic! Wireless Internet was always unavailable - too busy - very frustrating!

It's near by my dorm. So it is convenient for me to care my mum. Also it has the shuttle to the disney resorts. Clean, quiet and comfortable.

Don't have the shuttle to the airport.

We were apprehensive about staying at any Holiday Inn, but relented when family had already reserved a room. We wanted to be near family, so we relented and reserved a room also. We were PLEASANTLY surprised when we went to our room. It was spacious, beautifully decorated, comfortable, quiet, clean...and the price was good! AND, free parking!! We definitely will choose this Holiday Inn again!

There was nothing NOT to like.

The staff are quite friendly~

Inconvinient traffic

Friendliness of the staff, ease of check in, location

Price didn't match accomadations. The shuttle service which was contracted to the hotel was not organized and/ or prompt, from Disney. They miss judged the amount of people leaving the park in the evening.